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Entrepreneurship without fear: how to start without money, a network or certainty

  • Foto van schrijver: Ben Steenstra
    Ben Steenstra
  • 1 apr 2019
  • 8 minuten om te lezen

Bijgewerkt op: 2 dagen geleden

Many people wait too long before they start a business. Not because they are lazy. Not because they do not have ideas. And usually not because they are not smart enough.


They wait because they first want certainty. More money. More knowledge. More experience. A better network. An investor. A clear route. Or someone who tells them their idea has a real chance of succeeding.


But that moment rarely comes.


Entrepreneurship often does not begin when everything is certain. It usually begins when something inside you becomes stronger than all the reasons not to do it. An idea that keeps coming back. A frustration you can no longer let go of. A possibility you see, while others mostly see objections.


In 1994 I was 21 years old, a house painter and broke. I could not program, knew very little about design or interfaces and hardly knew anything about marketing, financing or building a company. Yet I decided to create digital city guides on CD-ROM.


Not because I knew everything.


But because I did not yet know enough to be afraid of everything.



The idea was a digital city guide that allowed you to walk through the streets of Amsterdam using 360-degree panoramic photos and visit hotels, shops and restaurants. Looking back, it was a little like what Google later did with Street View, but on CD-ROM, at a time when many people still had to explain what the internet actually was.


Discover Amsterdam was born.


A year and a half later, newspapers and magazines across the Netherlands were full of articles about our revolutionary digital city guide. We had built something many experts had said was impossible. It was not perfect. Not profitable enough. Not mature enough. But it existed. And that is often the first major step in entrepreneurship: making something visible to the outside world that previously only existed in your head.


Five months and six city guides later, we had to stop the project. The costs were rising faster than the revenues. But the company did not stop. Quince changed from a builder of digital city guides into an advertising agency and later grew into an international company with 120 employees in three countries.


So it did not start with certainty. It started with an idea, a huge dose of naivety, a lot of energy and the willingness to begin before anyone could guarantee it would work.


Can you start a business without money?


One of the first objections you often hear is: you cannot start a company without money.


And of course, money helps. Money makes things easier. Money buys time, knowledge, people, technology and peace of mind. But money is not always the first capital a company starts with.


Sometimes a company starts with energy.


I had no money, no network, no rich father and none of the knowledge people normally consider necessary to start a company. What I did have was an idea I believed in and enough boldness to get others involved.


So I placed a notice on the bulletin board of the local university. Within three weeks, a team of 33 students emerged who wanted to work on Discover Amsterdam. The conditions were honest, but rather unusual.


  1. They had to work at least two days a week, six hours a day.

  2. They worked for free, because I had no money to pay them.

  3. And they had to bring their own PC, because I did not have one for them either.


Writing that down now, it almost sounds absurd. Yet it worked.


Not because I had a perfect business plan. Not because everything was tightly organised. But because the idea had energy. People felt they were working on something new. Something that did not yet exist. Something that might have been impossible, but was attractive precisely because of that.


Later I did the same at other universities, which also brought in knowledge of marketing and finance. Many students stayed involved for almost two years. I still work with some people from that time today.


The lesson is not that people should work for you for free. That would be far too simple.


The lesson is that money is not always the first answer. If an idea is strong enough and you yourself bring enough conviction, direction and energy, you can sometimes attract people before you have the resources.


Money matters. But in the first phase, energy, belief, curiosity and movement can matter more.


Can you start without technical knowledge?


A second objection is: I do not know how to build it technically. That is often true. But it is rarely a definitive reason not to start.


At the time, no one knew how to make digital 360-degree panoramic photography practical. Certainly not in a way that allowed you to process hundreds of streets, shops and hotels. I spoke to photography specialists across the Netherlands and heard the same thing again and again: impossible.


But impossible often just means that someone does not yet know how to do it.

One of the developers found it a challenge. He built an application we called a photo wrapper. With that, we could create digital 360-degree panoramic photos with limited manual correction work. It was not perfect. Far from it. But it worked well enough to show people what was possible.


That is often how innovation starts. Not with a perfect first version, but with something that works just well enough to trigger other people’s imagination.


Many people wait to start a business until they fully understand the technology. That can be wise if it leads to better decisions. But it can also become an excuse. You do not have to be able to do everything yourself. You do need to be sharp enough to know what you need, curious enough to find good people and persistent enough to continue when the first version is rough.


An entrepreneur does not always have to be the expert. But he does need to organise the movement that brings expertise towards the idea.


What do you do when experts say your idea cannot be done?


Many entrepreneurs stop too early because someone with experience says something cannot be done. A specialist. An advisor. An investor. Someone from the industry.


Sometimes those people are right. Sometimes they protect you from an expensive mistake. But sometimes they are mainly looking from within the limits of what they already know.


That happened constantly with Discover Amsterdam. Photography specialists said the technology could not be done. PR experts said the press would not be interested in a few students with a CD-ROM. People with more experience than we had mostly saw reasons why it would not work.


We did it anyway.


When Discover Amsterdam was finished, it worked. A little. Full of bugs, limitations and technical quirks, but it worked. According to PR experts, we could send a thousand press releases and still no one would be interested.


We sent more than 200 press releases and, with the whole team, probably followed up by phone around 800 times. I do not remember the exact number anymore, but calling each journalist four times is certainly not unlikely. With our last 250 euros, we rented a small room in a well-known Amsterdam hotel, hoping that anyone would show up at all.


The room was full.


Around 120 journalists came. Almost all of them wrote positively about Discover Amsterdam. The largest newspaper in the Netherlands even devoted a full page to it. For a CD-ROM, that had never happened before in the Netherlands.


That moment taught me a lot. Rejection is information, not the end point. If an expert rejects your idea, it does not automatically mean the idea is bad. It also does not mean it is impossible. It usually means that person does not yet see how it could work, or does not feel a reason to seriously explore it.


As an entrepreneur, you have to learn to listen without immediately handing yourself over.


Advice is valuable. Experience is valuable. But someone else’s limits are not automatically your limits.

Not being afraid to start is different from being reckless


Still, this is not an argument for foolish naivety. There is an important difference between not being afraid to start and becoming reckless.


When it came to the product, I knew where I wanted to go. I believed Discover Amsterdam could work. I was not afraid of technology. Not afraid of the press. Not afraid of people saying something was impossible. But I was also not curious enough about the business side.


How do you bring in investors? How do you build a healthy revenue model? How do you make sure growth does not cost more money than it generates? How do you turn a revolutionary product into a viable company?


That is where it went wrong.


Because product development was going so well and the press responded so enthusiastically, I took the business side too much for granted. That is overconfidence. And overconfidence often arises when you mistake success in one area for sufficient insight in all other areas.


That lesson is just as important as the lesson about fear.


You do not have to wait until everything is certain, but you do have to remain extremely curious about what you do not yet know. You do not have to be afraid of failing, but you do have to keep looking honestly at the signals you receive. You do not have to let experts stop you, but you also should not assume that every warning is simply a lack of vision.


Healthy entrepreneurship without fear therefore requires two things at the same time: the courage to begin and the humility to keep learning.


Why waiting for certainty is often the biggest entrepreneurial mistake


Many entrepreneurs wait for the wrong moment. They think they first need enough knowledge, enough money, enough network, enough proof or enough confidence from others. But entrepreneurship rarely works that neatly.


Certainty often only emerges after you start.


You only discover whether people want to join when you ask. You only discover whether a product works when you build something. You only discover whether the market responds when you go out into the world. You only discover whether an idea has energy when you take it out of your head and put it into reality.


That does not mean preparation is unimportant. Of course you have to think. Of course you have to calculate. Of course you have to listen. But there comes a point where extra preparation is no longer preparation, but avoidance.


Then you are no longer thinking.


Then you are postponing.


And usually you know that yourself too.


What entrepreneurs can learn from this


The real lesson of Discover Amsterdam is not that you should always just jump. The lesson is:


Much more becomes possible once you stop waiting until everything feels safe.

If you have an idea that keeps coming back, investigate it. If you see something others do not yet see, make it concrete. If people say it cannot be done, ask whether it truly cannot be done or whether no one yet knows how. If you have no money, look at what energy, people, knowledge or creativity you can organise. If you have no network, start with one conversation, one notice, one call, one attempt.


Start small, but start for real.


Many people think entrepreneurship begins with a business plan. Sometimes it does.


But often entrepreneurship begins with a first movement. A phone call. A conversation. A sketch. A prototype. A notice on a bulletin board. Renting a room with your last 250 euros and hoping someone shows up.


Not because you know for sure it will work.


But because you know for sure nothing will happen if you keep waiting.


As an executive coach and strategic sparring partner, I still see this with entrepreneurs, founders and leaders. Many people do not lack ideas. They do not always lack talent either. Often they lack clarity about the first real step. Or they wait for confirmation that never comes. Or they confuse healthy thinking with fear that sounds professional.


Fear is not the problem. Fear can keep you sharp. Fear can help you look more carefully. Fear can prevent overconfidence.


But fear that makes you wait until everything is certain becomes a problem.


You do not have to be ready to begin. You only have to remain honest enough to keep learning along the way.

 
 
 

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